FAQ for smochm shopping

frequent ask questions about smochm shopping

1.what payment method do smochm take?

You can select your preferred payment method at checkout.

  • PayPal.
  • Credit card payments are to be added soon
  • Cash on Delivery please inquire our country distributor.

2.How much for my order shipping?

Don’t worry. We offer free shipping for every single item you purchase in our store for standard shipment. 

Additional charge will be applied if you choose to use other premium express shipment services.

3.How long is the shipping lead time for my order?

  • it depends on the location of you
  • for the buyers in USA, normally the shipment leadtime is 20-35 days with normal shipment, less than 10 days if shipped from our USA distributor
  • for buyer in Brazil, the Shipping time is about 15-25 days

4How can I make an order from smochm?

Simply add as items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order – do so by going to the cart and clicking “checkout”. Follow the instructions by providing us with delivery information and select payment method the for goods.

5.about the guarantee?

we gurantees the products in good conditions when the buyer received, if any quality issue, we will slove them with the user based on the issue.